Pro Re Nata | The PRN Newsletter

Welcome to Pro Re Nata, the PRN Ambulance newsletter. Here you’ll find company news aimed at PRN team members and available for public consumption, so it’s okay to browse even if you’re not affiliated with PRN. We hope these newsletter posts give you a glimpse into life at the premier ambulance provider in Los Angeles and Orange counties.

Pro Re Nata features industry insights, personal stories, general information and recognition that encapsulates and promotes PRN company culture as we continue to grow throughout greater Los Angeles and beyond. Whether you are a customer, a patient or a member of the PRN team, please let us know about any information or appreciation you feel should be shared via Pro Re Nata. Contact the Pro Re Nata editors at newsletter@prnambulance.com and they’ll get right back to you!


Seven crew members earn PRN Employee of the Month honors

Seven crew members earn PRN Employee of the Month honors

PRN Ambulance recently announced its Employees of the Month for September, naming seven crew members as honorees across the company’s five stations in Los Angeles and Orange Counties. Congratulations to all and thank you so much for your dedication to patients, healthcare partners and PRN Ambulance! Carson Station: Lani Allenegui & Michael Armenta   East Los Angeles Station: Hrag Hajian   Glendale Station: William Jeong   North Hills Station: Harrison Oken & Rodrigo Rebollo Andino   Stanton Station: Eric...
Josh Parker receives promotion to Director of Training & Safety

Josh Parker receives promotion to Director of Training & Safety

PRN Ambulance has completed a key promotion, appointing Josh Parker to the newly defined position of Director of Training & Safety. In his new role with PRN, Josh is responsible for risk and safety measures throughout the company while also overseeing the Training Department. Josh’s much-deserved promotion to his first directorial position comes after he spent almost two years as PRN’s Training Manager, which is the position that brought Josh to the company early in 2016. Still at the forefront of PRN’s ongoing training efforts, Josh also provides leadership for essential aspects of operations including ambulance and station safety, claim management, continuing education and much more. In a decade as an emergency medical services professional, Josh has gained valuable insights to the EMS and healthcare fields as an EMT, Paramedic, Field Training Officer, Field Supervisor and EMT Instructor in Los Angeles County. He is certified as an American Heart Association Instructor in basic life support, advanced cardiac life support and pediatric advanced life support, and is a certified Federal Emergency Medical Services Instructor. Congratulations, Josh, we’re excited to see you grow into a new role at...
PRN hires new Director of Operations from sister company ProTransport-1

PRN hires new Director of Operations from sister company ProTransport-1

PRN Ambulance has a new Director of Operations after selecting Matt Condie for the integral leadership position. Matt transitions to PRN from its sister company in Northern California, ProTransport-1, where he most recently served as the company’s San Francisco and Alameda County Operations Manager. “Matt is a proven leader with a customer service focus and years of experience leading ambulance operations in high-volume, urban regions,” PRN General Manager Victoria Tatloyan said. “We’re excited to enhance our operations leadership with the addition of an EMS professional from within the larger PRN family.” A go-to resource within ProTransport-1 field operations leadership for the past three years, Matt works closely with the company’s Operations, ComCenter and Administration Departments to ensure safety and efficiency throughout PRN. Matt arrived at ProTransport-1 as an EMT working from the company’s Oakland station and steadily expanded his role at the company while continuing to provide excellent patient care. In six years at ProTransport-1, Matt progressed through the ranks of field leadership, fulfilling roles including Business Development EMT, Station Safety Officer and Station Supervisor prior to becoming San Francisco and Alameda County Operations Manager. Matt also earned an A.S. in Fire Science Technology at Las Positas...
Unique transport exemplifies PRN’s compassion and capabilities

Unique transport exemplifies PRN’s compassion and capabilities

Exhibiting the compassionate care and unmatched customer service that is the trademark of PRN Ambulance, a diverse team of PRN professionals recently banded together to successfully transport a uniquely sensitive patient. From start to finish, the event exemplified PRN’s ability to couple comprehensive transport coordination with efficient patient care on short notice. Fielding a wide range of transport requests is nothing new to PRN. As the leading interfacility transport specialist in Los Angeles, PRN knows that transport requests vary from the routine Basic Life Support trip scheduled well in advance to the same-day request to transport a high-acuity patient. In this case, the transport request was communicated directly to PRN Critical Care Manager Ian Wilson by the hospital’s director of case management during an in-person meeting, a sure sign of the transport’s critical nature. “We setup the call to be assigned to a hand-picked team of a CCT RN, EMTs and a station manager,” Wilson said. “This was a wait-and-return call for a lengthy procedure, and the patient required IV morphine to be administered every 5-to-10 minutes.” The 38-year-old patient’s undiagnosed condition required intensive pain control, gentle handling and an extremely cool environment. The PRN team spent nearly six hours attending to the female patient’s care requirements at two hospital locations as well as on the ambulance – not the easiest space in which to keep an ultra-sensitive patient comfortable. “I was able to meet the patient and her husband personally, and to obtain a quick overview of what special care the patient would need during the transport,” added Wilson. “Our team was able to successfully manage the patient’s...
Alicia Foggmen, Bradford Adkins promoted to Station Manager roles

Alicia Foggmen, Bradford Adkins promoted to Station Manager roles

PRN Ambulance has strengthened its operational leadership in the field with the dual promotions of Alicia Foggmen and Bradford Adkins to Station Manager roles in Carson and Glendale, respectively. Alicia rises to the managerial role from a number of years in the PRN ComCenter while Bradford has served most recently as a PRN EMT. Each has a bounty of EMS experience. Alicia is an EMS veteran of more than 10 years who found a home in PRN when she joined the company as a Call Taker in 2010. She eventually earned promotions to Lead Dispatcher and Communications Training Officer, where she trained potential ComCenter candidates and other communication personnel. An avowed patient advocate, Alicia was driven to help those in need after witnessing the tragic death of a family member; she knew she wanted to be a paramedic from that moment forward. Soon after receiving her EMT certification in 2005, Alicia began working in Arizona’s 911 system. She experienced both rural and urban EMS, responding with lights and sirens to calls so rural that her crew would be the only resource available systemwide to respond to many patient emergencies. Alicia gained a tremendous amount of knowledge and experience by completing a paramedic certification program in 2008 while still in Arizona. Upon returning to Southern California, she continued in the EMS field as a Field Training Officer throughout Los Angeles County. A more recent addition to the PRN team, Bradford has a wealth of EMS experience. He joined PRN in January 2016 as an EMT, bringing 27 years of EMS know-how along with him. Bradford has held numerous managerial positions in EMS in which...
Burbank youth group receives special visit from PRN Ambulance

Burbank youth group receives special visit from PRN Ambulance

The latest in PRN Ambulance’s community outreach efforts took place on Sunday when EMT Robert Houston visited a youth group at CityLight Baptist Church in Burbank. A volunteer at the church, Robert arrived in ambulance to offer a show and tell session, safety tips, and an ambulance tour to the children. Many thanks go to Robert for being every bit the exemplary representative of PRN and EMS for which he is known as well as the many smiling faces at CityLight!...
New monitors, bags streamline paramedic mobility at PRN

New monitors, bags streamline paramedic mobility at PRN

PRN Ambulance features a thriving advanced life support division with paramedics providing top notch care to patients and unrivaled customer service to hospitals. These EMS professionals play an increasingly important role in the growth of PRN as it expands outside of Los Angeles County, and now their ability to respond with as much quickness and efficiency as possible has been aided by a pair of improvements in the form of an updated paramedic bag and new defibrillator/monitors. Through its paramedic bag pilot program, the PRN Training Department has streamlined the way its ALS teams carry essential gear and supplies. The program has resulted in a one-bag system that replaces what previously required three bags. With just one bag to worry about, PRN paramedics can respond quicker than ever and provide care with no time wasted. The new paramedic bag setup will be introduced during mandatory paramedic meetings next week during which paramedics will familiarize themselves with the improved system. Additionally, PRN is adding a number of Physio-Control LIFEPAK® 12 defibrillator/monitors for use on its ALS and CCT ambulances, with online training already released to crew members. The cutting edge LIFEPAK 12® features a display more than twice the size of our current monitors. It has an advanced ECG algorithm, built-in pulse oximetry, waveform capnography, automatic non-invasive blood pressure measurement, and the ability to simultaneously view up to three user-selectable waveforms (ECG leads, sPO2, or ETCO2). The LIFEPAK 12® also offers increased run time and reliability in the field due to battery improvements. PRN is excited to offer its EMS professionals the tools that allow them to offer efficient, high quality patient...
PRN Ambulance implements new EMS physical preparedness test

PRN Ambulance implements new EMS physical preparedness test

By Ted Milano Risk & Safety Manager PRN Ambulance is introducing a new EMS Physical Preparedness Test (EMS PPT). The goal is to increase crew and patient safety by testing applicant physical abilities before they are hired. It will consist of several physical events designed to imitate certain standard EMS field duties. Moving forward, the EMS PPT will be administered to all prospective crew members as part of the overall selection process. Existing PRN field employees will not be required to take the EMS PPT. However, we invite you to voluntarily participate and offer feedback, if you’re interested. We want to keep our team members and patients as safe as possible, preventing on-the-job injuries and accidents common to our profession while also encouraging healthy lifestyle habits on and off the clock. We believe this unique addition to our selection process will set the EMS provider bar even higher as PRN continues to grow throughout Southern California. Physical fitness training advice is always available to PRN employees in areas of diet, exercise, body composition and proper lifting technique. In addition to being the company’s Risk & Safety Manager, I’m also a nationally certified Personal Fitness Trainer, specializing in public safety physical education. You can contact me at tmilano@prnambulance.com or 818.810.3662 if you need help in any of these...
PRN Ambulance opens first Orange County station in Stanton!

PRN Ambulance opens first Orange County station in Stanton!

PRN Ambulance is about set to dispatch ambulances and crews from its newest station, located in the Orange County city of Stanton. This means PRN will have an operations center in the heart of a new county, with crews and ambulances transporting patients 24/7 in nearby communities such as Anaheim, Santa Ana, Irvine, and out to Huntington Beach. The Stanton station is PRN’s sixth location alongside its North Hills headquarters, East Los Angeles, Glendale, Carson and Lancaster. The company will send crews and ambulances out of the station to healthcare facilities for the first time on Monday, May 2. PRN will initially run BLS and CCT calls from Stanton, but will expand to offer a NICU transports from the location. The number of ambulances, EMTs, paramedics and RNs will soon increase to serve patients and hospitals in the region. The station features approximately 4,000 square feet of office space, ample outdoor parking in a gated lot, training and kitchenette areas, and more. PRN is looking forward to getting started in a new county!...
Please join us in welcoming Megan Acosta to PRN Ambulance!

Please join us in welcoming Megan Acosta to PRN Ambulance!

PRN Ambulance has added key support to its Human Resources Department by hiring Megan Acosta as the Human Resources Assistant. Megan works out of company headquarters in North Hills, bringing four years of human resources and recruiting experience to the team. Megan is a recent graduate of California Lutheran University, where she graduated with a degree in English. Prior to joining PRN, Megan worked as a Human Resources Assistant in the Undergraduate Admissions Office at her alma mater. In addition to her HR skills, Megan has worked very closely with recruiters to coordinate some of their hiring activities. Most recently, Megan served as a Recruiting Assistant with California Virtual Academies. PRN is happy to welcome Megan to the team. Any PRN team member who’d like to stop by and say hello to Megan will find her in the office adjacent to Recruiter Sam Zito. If you need to reach Megan, her office number is...