Pro Re Nata | The PRN Newsletter

Welcome to Pro Re Nata, the PRN Ambulance newsletter. Here you’ll find company news aimed at PRN team members and available for public consumption, so it’s okay to browse even if you’re not affiliated with PRN. We hope these newsletter posts give you a glimpse into life at the premier ambulance provider in Los Angeles and Orange counties.

Pro Re Nata features industry insights, personal stories, general information and recognition that encapsulates and promotes PRN company culture as we continue to grow throughout greater Los Angeles and beyond. Whether you are a customer, a patient or a member of the PRN team, please let us know about any information or appreciation you feel should be shared via Pro Re Nata. Contact the Pro Re Nata editors at newsletter@prnambulance.com and they’ll get right back to you!


Rick Fields selected as new General Manager of PRN Ambulance

Rick Fields selected as new General Manager of PRN Ambulance

PRN Ambulance has hired a new General Manager, selecting Rick Fields for the position based at company headquarters in North Hills. Rick brings more than three decades of transportation and logistics expertise to the role. An award-winning logistics executive, Rick has traveled the world as a leadership coach, offering training programs in Europe, Asia and the Americas. He also holds numerous certifications including The Institute for Motivational Living’s Certified Behavioral Consultant designation. Rick arrives at PRN after serving most recently as an Operations Director for Hellmann Worldwide Logistics and, prior to that, as Vice President Operations at Morrison Express Corporation. He has held numerous integral positions at both Hellmann and DHL, among many other professional stops throughout his career. Meanwhile, Vickie Tatloyan transitions from GM to a new role focused on better pre-billing practices at PRN and its sister companies as well as assisting all departments in developing a better workflow. Vickie’s new role will allow her to focus on regional and national level strategies to optimize our pre-bill systems throughout the Covalent Health organization. Welcome to the PRN team, Rick, and congratulations on your new role,...
Critical care crew praised for transport to neuro-intervention

Critical care crew praised for transport to neuro-intervention

A PRN Ambulance critical care transport crew received praise from a stroke program coordinator at Adventist Health Glendale following a recent transport, starting 2018 on a high note. Joseph Villegas, Nicholas Auringer and Vahe Nazarian transported an emergent ischemic stroke patient from Methodist Hospital in Arcadia to Adventist Health Glendale for emergency neuro-intervention. Shortly after, an Adventist Health Glendale  Stroke Program Coordinator reached out to PRN Ambulance Director of Clinical Programs, Ian Wilson, RN, MICN to thank the incredible PRN Ambulance crew for their efficient and effective work: “I would like to recognize the excellent CCT crew (Joseph, Vahe and Nick) today that brought in a code 3 from Arcadia Methodist Hospital for a 33-year old patient with an LVO (large vessel occlusion) stroke. Their “on scene” time was less than 15 minutes and transport time less than 20 minutes, which will attribute to this patient’s recovery.  Your team showed utmost professionalism and genuine care for the patient they serve. As the team was leaving the hospital, they made their way to the waiting room to speak to the family and I overheard them say, “we are praying for him to get better”. It was so heartwarming to see the caring and kindness demonstrated by your team. The crew was able to observe some of the procedure, but left before I could share with them the results and also the clot that was removed – it was about 12 cm long – a record for us! Please send them the updates and thank them from us. As much as you hear from me about the opportunities on how we could...
PRN hosts Orange County hiring open house December 21!

PRN hosts Orange County hiring open house December 21!

PRN Ambulance will host an open house on Thursday, Dec. 21 from 9:00 a.m. until 2:00 p.m. at its Orange County station. Prospective team members are encouraged to attend prepared for an interview because we’re offering interviews on the spot! You could end the day with a new job and possibly even a sign-on bonus of up to $3,000. Check the flyer below for all the details, and contact Recruiter Sam Zito at szito@prnambulance.com or 747.239.8481 if you have any...
Bonus opportunities as high as $3,000 for new PRN hires

Bonus opportunities as high as $3,000 for new PRN hires

PRN Ambulance continues to offer a number of bonus opportunities reaching as high as $3,000 to end 2017. This means you could give your EMS career a boost and get a sign-on bonus to boot! Meanwhile, current PRN team members can take advantage of a referral bonus opportunity that could net $250 per referral. Through December 31, full-time paramedics hired in Los Angeles can get bonuses up to $3,000 while full-time EMT or paramedic hires in L.A. or Orange County can get bonuses up to $2,000. Visit our careers website to learn more about current job openings and to...
Four earn promotions to manager, supervisor positions at PRN

Four earn promotions to manager, supervisor positions at PRN

PRN Ambulance has recently promoted four of its team members to new positions with the company. Bradford Adkins, Daniel Rowse, Jessie Celis and Eric Lundberg each moved into a management or supervisory role, receiving their much-deserved promotions after years of service to PRN and emergency medical services. Bradford Adkins, Operations Manager: Bradford Adkins earned a promotion to Operations Manager for PRN Ambulance, moving to the position from his role as PRN’s Station Manager in Glendale. Brad came to PRN in January 2016 with nearly three decades of EMS experience and his first role with the company was as an EMT. Brad has held numerous managerial positions in EMS, which has been invaluable to PRN operations. His accomplishments over the years include exemplary clinical performance reviews, commendations from several political constituents, and a Medal of Valor in 2014 for his teamwork, training and bravery exhibited during an active shooter incident. For more than a decade, Brad has also given back to the community in his free time, volunteering as an EMT Sheriff Air Medic. Daniel Rowse, Field Manager: PRN Ambulance promoted Daniel Rowse to a Field Manager position. An EMT for the past 15 years, Daniel joined PRN in April 2008 and his since earned roles as Field Training Officer and Officer of the Day. In addition to serving at PRN for nearly a decade, Daniel has served as a Clinical EMT Instructor as well as a Volunteer Instructor for the American Red Cross teaching classes on CPR and first aid. Jessie Celis, Training Supervisor: PRN Ambulance selected its newest Training Supervisor, naming Jessie Celis to the integral Training Department...
Covalent Health gets a new look to close out the year in style

Covalent Health gets a new look to close out the year in style

Covalent Health was created to serve as a national brand offering products and services independently as well as through PRN Ambulance. It is a new way we can market our products and services to customers who may not require the transportation piece of our service or might view us as just an ambulance company. Now we’re making some tweaks to Covalent Health branding, updating the colors, logo and marketing to best fit the product, appeal to customers and get our message across. This makes it a perfect time to reintroduce the brand to you. As a key part of our strategic growth, it is important that everyone on our team knows about Covalent Health, a provider of innovative logistics solutions to hospitals, payors, physicians and health systems. Offering services via Covalent Health allows us to be in more places with more healthcare partners. What does Covalent Health offer? Online ordering, transfer center services, telehealth, transport coordination, transitional care management and more. Sound familiar? Covalent Health allows us to grow business in exciting new ways by offering tools and services we develop and use at PRN Ambulance to a wider range of customers. Be on the lookout for more information about Covalent Health tools, services and customers coming your way...
Seven crew members earn PRN Employee of the Month honors

Seven crew members earn PRN Employee of the Month honors

PRN Ambulance recently announced its Employees of the Month for September, naming seven crew members as honorees across the company’s five stations in Los Angeles and Orange Counties. Congratulations to all and thank you so much for your dedication to patients, healthcare partners and PRN Ambulance! Carson Station: Lani Allenegui & Michael Armenta   East Los Angeles Station: Hrag Hajian   Glendale Station: William Jeong   North Hills Station: Harrison Oken & Rodrigo Rebollo Andino   Stanton Station: Eric...
Josh Parker receives promotion to Director of Training & Safety

Josh Parker receives promotion to Director of Training & Safety

PRN Ambulance has completed a key promotion, appointing Josh Parker to the newly defined position of Director of Training & Safety. In his new role with PRN, Josh is responsible for risk and safety measures throughout the company while also overseeing the Training Department. Josh’s much-deserved promotion to his first directorial position comes after he spent almost two years as PRN’s Training Manager, which is the position that brought Josh to the company early in 2016. Still at the forefront of PRN’s ongoing training efforts, Josh also provides leadership for essential aspects of operations including ambulance and station safety, claim management, continuing education and much more. In a decade as an emergency medical services professional, Josh has gained valuable insights to the EMS and healthcare fields as an EMT, Paramedic, Field Training Officer, Field Supervisor and EMT Instructor in Los Angeles County. He is certified as an American Heart Association Instructor in basic life support, advanced cardiac life support and pediatric advanced life support, and is a certified Federal Emergency Medical Services Instructor. Congratulations, Josh, we’re excited to see you grow into a new role at...
PRN hires new Director of Operations from sister company ProTransport-1

PRN hires new Director of Operations from sister company ProTransport-1

PRN Ambulance has a new Director of Operations after selecting Matt Condie for the integral leadership position. Matt transitions to PRN from its sister company in Northern California, ProTransport-1, where he most recently served as the company’s San Francisco and Alameda County Operations Manager. “Matt is a proven leader with a customer service focus and years of experience leading ambulance operations in high-volume, urban regions,” PRN General Manager Victoria Tatloyan said. “We’re excited to enhance our operations leadership with the addition of an EMS professional from within the larger PRN family.” A go-to resource within ProTransport-1 field operations leadership for the past three years, Matt works closely with the company’s Operations, ComCenter and Administration Departments to ensure safety and efficiency throughout PRN. Matt arrived at ProTransport-1 as an EMT working from the company’s Oakland station and steadily expanded his role at the company while continuing to provide excellent patient care. In six years at ProTransport-1, Matt progressed through the ranks of field leadership, fulfilling roles including Business Development EMT, Station Safety Officer and Station Supervisor prior to becoming San Francisco and Alameda County Operations Manager. Matt also earned an A.S. in Fire Science Technology at Las Positas...
Unique transport exemplifies PRN’s compassion and capabilities

Unique transport exemplifies PRN’s compassion and capabilities

Exhibiting the compassionate care and unmatched customer service that is the trademark of PRN Ambulance, a diverse team of PRN professionals recently banded together to successfully transport a uniquely sensitive patient. From start to finish, the event exemplified PRN’s ability to couple comprehensive transport coordination with efficient patient care on short notice. Fielding a wide range of transport requests is nothing new to PRN. As the leading interfacility transport specialist in Los Angeles, PRN knows that transport requests vary from the routine Basic Life Support trip scheduled well in advance to the same-day request to transport a high-acuity patient. In this case, the transport request was communicated directly to PRN Critical Care Manager Ian Wilson by the hospital’s director of case management during an in-person meeting, a sure sign of the transport’s critical nature. “We setup the call to be assigned to a hand-picked team of a CCT RN, EMTs and a station manager,” Wilson said. “This was a wait-and-return call for a lengthy procedure, and the patient required IV morphine to be administered every 5-to-10 minutes.” The 38-year-old patient’s undiagnosed condition required intensive pain control, gentle handling and an extremely cool environment. The PRN team spent nearly six hours attending to the female patient’s care requirements at two hospital locations as well as on the ambulance – not the easiest space in which to keep an ultra-sensitive patient comfortable. “I was able to meet the patient and her husband personally, and to obtain a quick overview of what special care the patient would need during the transport,” added Wilson. “Our team was able to successfully manage the patient’s...